Privacy Policy

Last updated: July 2026

1. Information We Collect

When you use The Lab store, we may collect:

Cfx.re account information — username and unique identifier, obtained via Tebex authentication when you choose to log in with FiveM.
Purchase data — items bought, transaction IDs, and payment amounts. Payment processing is handled entirely by Tebex; we never see or store your payment details.
Technical data — IP address, browser type, and pages visited, collected via cookies and server logs for analytics and security.

2. How We Use Your Data

To deliver purchased products (FiveM scripts) to your account.
To provide account features — dashboard, order history, and support.
To improve our services and detect fraud or abuse.
To communicate with you about your purchases or account.

3. Data Sharing

We share data only with essential third-party services:

Tebex — payment processing, basket management, and FiveM authentication. Tebex's privacy policy applies to data they process.
Cfx.re / FiveM — authentication identity verification.

We do not sell your personal data to anyone.

4. Cookies

We use essential cookies to operate the store:

Session cookie — keeps you logged in.
Basket cookie — temporarily stores your basket identifier during checkout.
Cart cookie — remembers your cart contents locally.

You can disable cookies in your browser settings, but some features may not work.

5. Data Retention

We retain your account data for as long as your account is active. Purchase records are kept for tax and legal compliance (typically 5 years). You may request deletion of your account data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.

To exercise these rights, contact us via Discord.

7. Contact

For privacy-related inquiries, reach us on Discord at discord.gg/Z3BKSJBpHH.